US Return Policy

THE BeneYOU GUARANTEE

At BeneYOU, we want you to love and enjoy all of your products. If you are not satisfied with your purchase(s), please consider the following: 

RETURNS

INITIAL ORDER (anyone's first-ever purchase with BeneYOU)
If a Customer or Associate is dissatisfied for any reason, BeneYOU will refund 100% of the purchase price of returned product (from initial order only); Customer/Associate just pays for return shipping. This includes product that has been opened, unopened, partially used, etc.

2nd ORDER AND BEYOND
Customer/Associate may return any product that is unopened and re-sellable, subject to a 10% restocking fee. Customer/Associate pays for return and replacement shipping, and BeneYOU will refund 90% of the purchase price.

EXCHANGES 

BeneYOU's ERROR
If we sent an incorrect product/doesn’t match invoice, simply call us and we’ll replace the product, including paying for shipping both ways.

CONSUMER CHANGES MIND
If, before opening the product*, you change your mind and want a different product, call us to coordinate the exchange. Customer/Associate pays return shipping and replacement shipping.

*2nd order and beyond

DAMAGED PACKAGING 
If the packaging AND product are damaged in shipping, we’ll replace it at no charge. Simply email a picture and explain the damage to Support@BeneYOU.com. They’ll call you to finalize the exchange.

If the box is damaged BUT the products are undamaged, we encourage you to use them — no harm, no foul! But if you must exchange the product, simply pay to ship it back and we’ll replace it.

BULK

We'll consider as any individual cases arise. 

A COUPLE TIDBITS 

  • For all returns and exchanges, please call US: 855-750-9937 for a return materials authorization("RMA") number. 
  • Due to variations in printing methods, product colors online may not be an exact representation of actual nail products.